FAQ

FAQ

Frequently Asked Questions

Our FAQ section offers concise, practical information about our services in software solutions, media services, and consulting. Whether it’s automated multichannel publishing, image editing, corporate publishing, web-to-print, AI-powered services, or project-based consulting – you’ll find clear answers to the most frequently asked questions here.

If your specific question isn’t listed, feel free to contact us directly – we’re happy to provide personalized support!

General

How does n c ag support companies with media management and content management solutions?

n c ag offers a comprehensive platform for media and content management called myPUBLISH. Core components such as myASSETS (Digital Asset Management) and myCONTENT (Product Information Management) enable centralized organization, management, and distribution of digital content across multiple channels. The integration of AI technologies automates processes, increases efficiency, and shortens time-to-market.

What are some successful digital publishing references where companies optimized their digital transformation in publishing?

Several renowned Swiss companies rely on n c ag solutions for successful digital transformation in publishing. Some highlights:

  • Knecht Reisen and Twerenbold Reisen use database publishing with myCATALOG to produce their travel offers efficiently, automatically, and in multiple languages for both print and online. Data is pulled directly from centrally managed systems, eliminating media breaks.
  • Volg has automated its marketing material production with the Web-to-Print solution myPOD. Sales locations can independently and brand-compliantly create ads and POS materials with minimal effort.
  • Hotelplan uses the cross-media platform myPUBLISH to centrally manage content from various sources and publish it media-neutrally across print and digital channels. The resulting efficiency enables faster time-to-market without compromising quality.

These reference projects clearly show how digital publishing can boost efficiency and strengthen brands through automation, centralized data, and intelligent workflows.

What does n c ag stand for?

n c ag stands for well-conceived solutions in media production, publishing, and system integration – with the goal of simplifying processes, delivering content efficiently, and making brands professionally visible. The company strives to question established publishing workflows and offer more efficient, cost-effective alternatives, with a strong focus on quality and customer satisfaction.

Who can provide publishing solutions in the Zurich area, German-speaking Switzerland, or the DACH region?

n c ag is a media service provider and software developer specializing in digital publishing solutions. The company challenges existing publishing processes and offers solutions to make publishing more efficient and cost-effective.

Founded in 1960, n c ag employs around 25 staff members and is headquartered in Urdorf, Switzerland. The address is:

n c ag
In der Luberzen 25
8902 Urdorf
Switzerland

What core competencies does n c ag unite under one roof?

n c ag combines technical expertise (e.g., software development, automation) with creative services (e.g., layout, photography) – ideal for comprehensive, all-in-one solutions.

What software solutions does n c ag offer?

n c ag offers myPUBLISH, an integrated multichannel and cross-media publishing platform.
It includes:
myASSETS (a digital asset management system)
myCONTENT (a product information management system)
myCATALOG (a database publishing system)
myPOD (a web-to-print system)
myFLIPPINGBOOK (a flipping book solution)
myAPP (for custom solutions)
myTRANSFER (for data transfer)

What services does n c ag provide?

The company offers a wide range of publishing services, including photography, image editing, layout services, corporate publishing, and online services.

What role does AI play at n c ag?

n c ag integrates artificial intelligence (AI) into its image editing, publishing processes, and software solutions to enhance efficiency and creativity.

In which regions is n c ag active?

n c ag operates throughout Switzerland and the DACH (Germany, Austria and Switzerland) region. It also manages international projects, with its headquarters in Urdorf near Zurich serving as the central hub.

What types of companies work with n c ag?

n c ag serves clients from a variety of industries, including tourism, retail, and manufacturing. From small and medium-sized businesses to large corporations – clients value the company’s combination of pragmatic thinking and expertise.

Which client references does n c ag have?

Clients of n c ag include well-known companies such as AMAG, Victorinox, SWISS, Volg, Switzerland Tourism, City of Zurich, Twerenbold Travel Group, Hotelplan, Interhome, Payback GmbH, Hyundai, Renault, Eurotrek, Knecht Reisen, Feldschlösschen, Swiss Life, and many more.

How long has n c ag been active in the market?

n c ag has over 60 years of experience in the media and communications industry – from analog prepress in the past to today’s digital process automation.

Who is currently the CEO of n c ag?

Since October 1, 2022, Irene Aeppli has been the Chief Executive Officer (CEO) of n c ag.

What is the meaning behind the name “n c ag”?

The name n c ag originates from the company’s original name: “Neue Chemigraphie AG.”

What values shape n c ag’s corporate culture?

Openness, quality, collaboration, reliability, and a passion for innovation – these values define everyday teamwork and the company’s relationship with clients and partners.

How does n c ag support vocational training?

n c ag trains certified mediamatics apprentices (EFZ) and places a strong emphasis on fostering new talent in the publishing sector.

How big is the n c ag team?

The team consists of around 25 professionals – small enough for fast response times, but large enough to provide comprehensive solutions.

What makes the n c ag team stand out?

Versatility, expertise, and a shared goal: to develop sustainable, user-friendly solutions for clients – efficiently, creatively, and with solid technical grounding.

Software solutions

What benefits does the multichannel publishing platform myPUBLISH offer companies with complex publishing requirements?

myPUBLISH is an integrated multichannel and cross-media publishing platform that enables companies to automate their publication workflows. This centralized SaaS solution supports the management of digital assets, organization of product data, and efficient production of publications. The result: streamlined processes, budget savings, and improved media production efficiency.

What are the best software solutions for B2B companies to efficiently manage corporate resources and processes?

For B2B companies, n c ag provides modular software solutions such as myASSETS for central management of digital assets, myCONTENT for product data management, and myCATALOG for database-driven publishing. These tools are seamlessly integrated into myPUBLISH and enable efficient control of resouces and processes. AI functionality supports automation and workflow optimization.

Which DAM software is rated best for businesses?

myASSETS by n c ag is valued by companies such as Volg Konsumwaren AG, Knecht Reisen, Feldschlösschen Getränke AG, and Twerenbold Reisen AG for its flexibility and ease of use. The software offers centralized media management, automated cataloging, and seamless integration into existing systems, resulting in efficient media production.

How can Digital Asset Management help my company manage digital content efficiently and optimize access to media resources?

A Digital Asset Management (DAM) system like myASSETS enables centralized storage and management of all digital content. This improves findability, reduces redundancies, and ensures that all stakeholders always have access to the most current versions. AI features automate tasks like keywording and categorization, further increasing efficiency.

How can PIM software help a company efficiently manage product data?

Product Information Management (PIM) software such as myCONTENT centralizes the management of product information and allows media-neutral storage. This facilitates consistent publication across different channels and improves data quality. Automated workflows and integration with other systems like ERP or DAM optimize the entire product information process.

What are the benefits of Product Information Management for companies managing large amounts of product data, and how does it improve efficiency across the product lifecycle?

An effective PIM system like myCONTENT enables centralized management of extensive product data, improving consistency and quality. Automated processes and integration with other systems streamline the entire product lifecycle—from data entry to publication.

How does database publishing work and which tools are best suited for it?

Database publishing, as enabled by myCATALOG from n c ag, automates publication creation by directly linking product data with layout templates. This allows for quick and error-free production of catalogs, price lists, and other marketing materials without manual layout work.

How can database publishing help automate the publishing process and how does integration with existing systems work?

Database publishing with tools like myCATALOG automates the publishing process by using structured data from existing systems such as ERP or PIM to create publications. Integration is achieved through standardized interfaces, ensuring seamless connection with existing IT infrastructures and increasing efficiency.

What is a Web-to-Print solution and how can it make the printing process more efficient for companies?

A Web-to-Print solution like myPOD enables companies to create and personalize standardized printed materials online. Using templates and automated workflows, staff can create print materials without design expertise, speeding up the process and reducing costs.

Which tools provide the most secure data transfer for businesses?

myTRANSFER from n c ag offers a secure platform for data exchange between companies and external partners. With individual folder structures and access rights, data access is controlled, and transfers occur directly via the web browser without additional software.

What secure data transfer methods are best for companies that regularly transfer large amounts of data between systems or partners?

For secure transfer of large data volumes, myTRANSFER is ideal. It is a browser-based solution with individually configurable access rights, allowing controlled data exchange with partners and systems without the need for extra software.

Who offers software solutions for publishing in the Zurich area, German-speaking Switzerland, or the DACH region?m anbieten?

With the myPUBLISH platform, n c ag offers a powerful SaaS all-in-one solution specifically developed for automated publishing processes – for any channel, in any language, and across all media.

n c ag is a media service provider and software developer for digital publishing solutions. Founded in 1960, the company employs 25 people and is based in Urdorf, Switzerland. The address is:

n c ag
In der Luberzen 25
8902 Urdorf
Switzerland

What software solutions does n c ag offer in the field of digital publishing?

With myPUBLISH, n c ag offers a centralized SaaS platform to automate multichannel publishing processes. The platform includes modules for:
Digital Asset Management (DAM)
Product Information Management (PIM)
Database Publishing
Web-to-Print
Flipping Books
Custom solutions
Secure data transfer
These tools are designed to make publishing processes more efficient and cost-effective.

How does the Digital Asset Management (DAM) tool myASSETS support companies in centrally managing media content?

myASSETS provides a centralized platform for storing and managing all digital files – such as images, graphics, text, and videos – and enables automated workflows. With media-neutral storage and integration with systems like CMS or ERP, content can be efficiently organized, found, and published. Benefits include secure management, quick searchability, easy approval workflows, and consistent publication across channels. AI is used for automatic tagging, image descriptions, and compliance checks – accelerating content creation and improving search functionality.

What features does the Product Information Management (PIM) tool myCONTENT offer for centralized product data management?

myCONTENT enables centralized storage and maintenance of all product information, media-neutral data preparation, and automated publishing across different channels. Media-neutral management ensures consistent publishing across all digital and print channels, resulting in greater efficiency, improved data quality, shorter time-to-market, and uniform communication across sales platforms.

How does myCATALOG support automated creation of catalogs and price lists?

myCATALOG automates the production of standardized publications such as catalogs and price lists by linking structured layout templates directly to product data. This allows for the automatic creation of print-ready PDFs without manual layout work, saving time and money and reducing errors.

What are the benefits of the web-to-print solution myPOD for creating marketing materials?

myPOD is a browser-based solution for designing and ordering printed materials online. It allows employees, partners, or customers to independently create standardized, brand-compliant materials – such as banners, ads, or price lists – directly in the browser. With centralized template storage and an intuitive interface, marketing materials can be produced quickly, cost-effectively, and in line with branding – without requiring DTP skills.

What are flipping books and how do they work?

Flipping books, or interactive digital catalogs, are responsive publications that can be enhanced with videos, links, and animations. They offer a modern user experience and increase visitor engagement on your website. Based on HTML5 technology, they run directly in the browser – including on mobile devices – with no additional software needed. Using myFLIPPINGBOOK, companies can generate fully interactive flipping books from PDF files and host them directly – perfect for marketing and sales.

What are custom software solutions from n c ag?

Custom solutions are tailor-made software applications designed to meet a company’s specific processes, workflows, and requirements – from small automation tasks to complex system integrations. n c ag develops these custom solutions to integrate seamlessly with existing IT infrastructures. By adapting myPUBLISH to specific needs, comprehensive publishing workflows can be implemented efficiently and cost-effectively, while accommodating existing systems and workflows.

What capabilities does myTRANSFER offer for secure data exchange?

myTRANSFER enables secure and efficient exchange of digital assets with external service providers, departments, or partner companies. With custom folder structures and permission settings, access can be precisely controlled – increasing transparency and control over file transfers.

How does n c ag support companies in digitizing their publishing processes?

Through customized software solutions, n c ag helps companies digitize and automate their publishing workflows. This results in higher efficiency, reduced costs, and improved publication quality.

What benefits do n c ag’s software solutions offer marketing teams?

Marketing teams benefit from centralized data, automated workflows, and consistent brand communication across multiple channels. This significantly simplifies the creation and management of marketing materials.

Are n c ag’s software solutions scalable for companies of different sizes?

Yes – the solutions are scalable and can be tailored to meet the specific needs of any organization, from small businesses to large enterprises.

How does n c ag integrate its software solutions into existing IT infrastructures?

n c ag places great emphasis on seamless integration and provides flexible interfaces to ensure its solutions can be easily embedded into existing systems and workflows.

How does n c ag support companies during the implementation and customization of its software solutions?

n c ag supports companies throughout the entire implementation process – from planning and integration to training and ongoing support. It offers in-depth consulting and collaborates with clients to develop customized project plans for rollout and adaptation. Professional project management ensures efficient implementation with optimized timing, structure, and costs.

How does n c ag ensure the security and availability of its SaaS solutions?

n c ag hosts and operates its SaaS platforms in Swiss data centers equipped with state-of-the-art security infrastructure. Modern server architecture ensures high availability and speed, while safeguards such as dual-server systems, RAID storage, and firewalls protect sensitive data.

Media services

What media services does n c ag offer?

n c ag covers the entire media production process – from photography, image editing, layout, and final artwork to AI-based services, online content, and digital proofs.

What does corporate publishing in Switzerland include and how do companies benefit?

Corporate publishing includes the creation and distribution of corporate publications such as customer magazines, newsletters, and annual reports. n c ag offers comprehensive solutions to support companies in strengthening brand communication and distributing consistent content across various channels.

Which media services are essential for companies that want to optimize their visual communication and content strategy, and how can these services strengthen brand perception?

Essential media services include professional photography, image editing, layout services, and AI-supported content. n c ag provides these services to help companies create high-quality visual content that enhances brand perception and enables a consistent content strategy.

Which business photographers in Switzerland offer services for companies?

n c ag has its own photo studios in Urdorf and offers professional photography services for companies, including product photography, fashion photography, and 360° photography. With over 60 years of experience, n c ag supports businesses in creating high-quality visual content for various applications.

Which image editing services in Switzerland offer customized solutions for businesses?

n c ag offers tailored image editing services including image composing, retouching, and reproductions. These services are adapted to the specific needs of businesses to produce high-quality visual content for various media channels.

What AI image editing tools are used by companies?

n c ag integrates AI-powered tools into its image editing processes to automate tasks such as auto-tagging, style transfer, and image optimization. These technologies improve both the efficiency and quality of image editing for businesses.

How can a professional layout service help make content visually appealing and user-friendly?

A professional layout service like the one offered by n c ag helps companies transform content into visually appealing and user-friendly designs. Using modern desktop publishing tools, layouts are created that are both aesthetically pleasing and functional, enhancing the user experience.

What does corporate publishing mean?

Corporate publishing refers to the creation and distribution of corporate publications such as customer magazines, newsletters, and annual reports. The goal is to improve communication with various target groups and strengthen brand identity.

Who provides media services in the Zurich area, German-speaking Switzerland, or the DACH region?

n c ag, based in Urdorf near Zurich, is an experienced partner for media services – from photography, image editing, and layout services to corporate publishing. With over 60 years of experience, state-of-the-art infrastructure, and automated workflows, n c ag delivers fast, high-quality solutions – even for large volumes and peak periods. Personal, efficient, and with genuine graphic craftsmanship.

Founded in 1960, n c ag employs around 25 professionals and is headquartered in Urdorf, Switzerland. The address is:

n c ag
In der Luberzen 25
8902 Urdorf
Switzerland

How do companies benefit from n c ag’s media services?

By combining creativity, automation, AI expertise, and technical know-how, n c ag creates high-quality media products that make brands visible and are produced efficiently at the same time.

What photography services does n c ag offer for businesses?

n c ag offers comprehensive photography services, including 360-degree photography, product photography, and fashion photography. From in-studio shoots to on-location sessions – every project is tailored individually.

What makes n c ag’s image editing services stand out?

n c ag offers a full range of professional image editing, including clipping paths, retouching, color optimization, compositing, image montages, and visual style development – all aligned with the client’s corporate design.

What AI-powered services does n c ag offer?

n c ag provides a wide range of AI services such as image generation, style transfer, and retouching. These enable companies to effectively integrate artificial intelligence into their media production and create innovative visual content.

What layout services does n c ag provide?

n c ag delivers professional layouts for catalogs, brochures, flyers, advertisements, POS materials, and digital publications – including brand-compliant design, final artwork, and automation.

What does n c ag offer in the area of corporate publishing?

As a full-service provider, n c ag delivers end-to-end solutions for corporate publications in both web and print formats. This includes customer magazines, newsletters, and annual reports. The company handles the entire process: concept, editorial work, layout, photography, proofreading, translation, and production. Digital formats like e-papers and flipping books are also available.

How does n c ag support companies with online services?

n c ag offers services such as tablet publishing, interactive PDFs, and web banner creation to help companies strengthen their digital presence.

Does n c ag support the digital transformation of media processes?

Yes. In addition to operational implementation, n c ag also provides strategic consulting – for example, in the introduction of automated layout processes, workflows, or digital asset management systems.

What are the advantages of combining media and software expertise?

The integration of creative, technical, and IT competencies allows n c ag to develop customized solutions that are not only creative but also scalable and seamlessly integrable into business systems.

What role does automation play in media services?

Many processes – such as creating price lists, data sheets, or layouts – are partially or fully automated, including the use of advanced AI technologies. This enables the rapid creation of media-neutral content for print, web, or social media.

Are n c ag’s media services suitable for short-term projects?

Yes. Thanks to optimized workflows and digital processes, n c ag can handle short-notice media productions quickly, reliably, and at a consistently high level of quality.

What partnerships does n c ag maintain in the field of photography and image editing?

Since August 2023, n c ag has partnered with ansichtsache ag and Bildfactory to combine expertise in digital publishing, photography, image editing, and AI services.

What does a typical media project at n c ag look like?

From initial briefing and layout design to revisions and delivery of print-ready files or web publication – all steps are digitally coordinated and can be handled either on a project basis or as part of a long-term collaboration.

Consulting

What consulting services does n c ag offer in media and publishing processes?

n c ag advises companies on the digitization, automation, and optimization of publishing workflows – from analysis and concept development to system implementation.

How does digitalization consulting support companies in Switzerland with digital transformation?

Professional digitalization consulting by n c ag supports Swiss companies in converting analog processes into efficient digital workflows. The focus is on personalized consulting, process analysis, and integration of digital platforms such as Digital Asset Management (myASSETS), Product Information Management (myCONTENT), and database-driven publishing (myCATALOG).

What are the advantages of publishing consulting for companies that want to optimize their publishing processes?

Publishing consulting from n c ag provides strategic and technical support to help companies make editorial and promotional publishing processes more efficient. Benefits include workflow analysis, selection of suitable software solutions (such as myPUBLISH), automation of recurring tasks, and staff training.

Who offers consulting, advisory services, and project management in the publishing sector in the Zurich area, German-speaking Switzerland, or the DACH region?

n c ag provides tailored consulting, strategic publishing advisory, and professional project management – with a focus on long-term partnerships and reliable implementation. We start by listening, analyzing your requirements, and developing customized solutions – whether they involve software, media services, or both.

A dedicated project lead serves as your single point of contact and ensures clear communication, adherence to deadlines, and budget control – supported by a specialized team and executive management.

n c ag was founded in 1960, employs approximately 25 professionals, and is headquartered in Urdorf, Switzerland. The address is:

n c ag
In der Luberzen 25
8902 Urdorf
Switzerland

Who is the consulting offer suitable for?

The offer is aimed at marketing, communications, and production departments that want to improve the efficiency of their media processes or transition to modern system solutions.

What does a typical consulting project at n c ag look like?

The process begins with a current-state analysis. n c ag then develops a tailored concept, supports the implementation, and trains the involved teams – always practical and solution-oriented.

What distinguishes n c ag’s consulting from traditional agencies?

n c ag combines technical expertise with hands-on media experience. This leads to solutions that are not only conceptually sound but also realistically implementable.

Is it also possible to get advice for optimizing existing processes?

Yes. n c ag analyzes current workflows, identifies bottlenecks, and provides actionable improvement suggestions – for example, through automation, restructuring, or switching systems.

How does n c ag ensure changes are successfully implemented within a company?

n c ag actively supports the change process – with training and stakeholder workshops to transfer knowledge internally and ensure sustainable implementation.

How can I request a consulting service from n c ag?

You can contact n c ag directly to schedule a free initial consultation. Afterward, you’ll receive a customized proposal with defined goals, a timeline, and an estimate of the required effort.

A few of our customers

AMAG

AMAG

With myPUBLISH, AMAG has chosen a flexible publishing portal to automate its production of advertising materials, saving time and money over the previous solution.

Interhome (HHD AG)

Interhome (HHD AG)

Automated catalog production, advertising material for all channels and efficient management of product information are all easily achieved for the tourism company thanks to our central portal myPUBLISH.

Victorinox AG

Victorinox AG

Victorinox places its trust in our reliability and expertise in media production, using the full range of our media services, from photography to layout design.

Volg Konsumwaren AG

Volg Konsumwaren AG

Volg not only trusts our professional media services for its advertising materials, it also uses myPUBLISH to centralize its management and production of print and online.

Jumbo

Jumbo

Jumbo used myPUBLISH to make its management of product content and publications efficient and relied on our professional media services for producing its advertising materials.

Hotelplan Suisse (MTCH AG)

Hotelplan Suisse (MTCH AG)

The travel company uses myPUBLISH to manage its media and product information with maximum efficiency and to automate its travel catalog page layout.

Switzerland Tourism

Switzerland Tourism

Switzerland Tourism relies on our professional image editing, creative retouching and image composition services to optimize images used in its marketing and communications.

Group shot of developers and project managers discussing, symbolic of the development of software solutions - n c ag

Software solutions for digital publishing

myPUBLISH is a web-based publishing platform with a uniform user interface, individual user administration and comprehensive reporting. We consult you on all aspects and work with you to develop an individual project plan for the customization and implementation of the system.

The platform is hosted and operated as software as a service (SaaS) in our Swiss data center with its state-of-the-art security concept and maximum availability. You receive your ready-made solution directly from us at a flexible rate. Individual, transparent and with no high upfront investment costs.

Verschiedene Mitarbeiter arbeiten am Computer und diskutieren im Büro, symbolisch für Corporate Publishing - n c ag

Media services at the highest level

We are specialists in media-specific data processing. This includes photography, desktop publishing, image editing and data delivery. Thanks to our state-of-the-art infrastructure, we cover the entire process and provide top quality and high technical expertise.

We support you with fast, first-class services and automated process flows – and we do so through personal consultation and a high level of know-how. We deliver the quality standards you expect – in terms of time and money.

Zwei Angestellte der n c ag bearbeiten ein Layout am Computer, symbolisch für Digital Publishing und Medien-Services - n c ag

Publishing at its finest

As a media services provider, we have been supporting our customers for over 60 years. And we’ve been developing digital publishing solutions for more than 20 years. Today, over 50 notable national and international companies such as AMAG, Victorinox, SWISS, Volg and Switzerland Tourism place their trust in us.

Why should this be relevant to you? Publishing processes are complex and developing suitable software solutions is all about ideas, process knowledge and expertise. We have already helped shape many changes and transformations, learned from them and continued to improve ourselves. And we bring this expertise to every project.

We provide you the full package, from planning to implementation, control to evaluation. And we take the time to properly understand your requirements and challenges and to find the right solutions for your enterprise. Just ask our long-standing customers.

We look forward to hearing from you

If you need help with your next project, we are available for initial discussions and consultations. Just get in touch with us.